Frequently Asked Questions
Which countries do you deliver to?
We are preparing delivery to Germany, Australia and Canada. Available options and costs are shown at checkout once shipping is configured for your country.
Are the TVs new and covered by warranty?
Every listing states the product condition. New products carry the manufacturer warranty that applies in your country.
How do I track my order?
Use the Track Order page with your order number and billing email, or open My Orders in your account.
Can I return a TV?
Yes. See our Return & Refund Policy for the return window, condition requirements and how to start a return.
Which payment methods do you accept?
Online payment is being set up. Accepted methods will be listed at checkout as soon as they are active.
Why are some prices lower?
Clearance items can be overstock, end-of-line models or seasonal offers. See the Why So Cheap? page for details.
How do I contact you?
Send us a request through the Contact page and our team will reply by email.
